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Hospitality’s Most Valuable Property

If life happens on their phone, your experience should too.

 

Hospitality’s Most Valuable Property

If life happens on their phone, your experience should too.

 
Modern guests expect a delightful experience in person and on their phone. They want ease and control throughout their stay. You need to know how and when to help them.
 
And when the guest’s digital experience isn’t personalized, relevant, and easy, their loyalty is fractured and their ancillary spend is lower.
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It's not about the widget, tower, or loyalty tier.

The advantage comes from meeting guests in the moments that matter—check-in, finding their way, requesting service, booking amenities—on the phone they already live on. Remove the hurdles, and satisfaction and ancillary spend rise naturally.

wailea_screens_01

It's not about the widget, tower, or loyalty tier.

The advantage comes from meeting guests in the moments that matter—check-in, finding their way, requesting service, booking amenities—on the phone they already live on. Remove the hurdles, and satisfaction and ancillary spend rise naturally.

Guest Expectations → Data & Revenue

Intelligent properties deliver:

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"Luxury isn't just about beauty. It's about creating ease for guest so they don't have to think. Phunware gave us that before guests even asked for it"

Laurie Garzon
Director of Sales & Marketing
Wailea Beach Resort

PDF • 2-min read

What’s Next

Guests live on mobile. Don’t just show up, shorten the taps to buy. Each barrier removed pays back in revenue

Insights • Stories • Guest-first tips

Phunware, Inc.
1002 West Avenue
Austin, Texas 78701